To onboard your child’s device successfully, make sure your child has downloaded the SafeToNet app onto their device. After that, you can connect your devices by either scanning a QR code on your child’s device or by sending a magic link that will sign them in automatically. Please note that if not used, the QR code/magic link expire after 24 hours, after which you would need to re-generate a new code or link to finish the onboarding of your child’s device.

If you have any difficulties with the onboarding process, you can find a detailed step-by-step guide here. Alternatively, you can always contact our customer support team here to get help.