Our Most Popular Questions
No need to wonder any more – you can find the answers right here!
- All
- About SafeToNet
- Privacy at SafeToNet
- Subscription & Billing
- Using SafeToNet
- Your Child Account
- Your Parent Account
How can I connect my parent device with my child device?
What happens if my child deletes the SafeToNet app from their device?
What is SafeToNet?
Who is SafeToNet for?
How does SafeToNet work?
How do you distribute your product?
Is SafeToNet a messaging app?
In which countries can I find SafeToNet?
What kind of device can I use and what is the compatibility of the app?
What kind of content is the SafeToNet keyboard filtering?
What is the subscription pricing for SafeToNet?
What is the SafeToNet Foundation?
What measures do you take to ensure my child’s privacy rights?
Can I see the content that my child is seeing, sending and receiving?
Does SafeToNet filter text sent to my child?
Why am I asked to provide my child’s details when creating an account?
How can I request data deletion?
How can I request for a copy of my personal data?
Do you share any data with third parties?
Are we GDPR compliant?
Do you offer a trial?
What is included in my SafeToNet subscription?
How can I manage my Payments & Subscriptions?
I have questions regarding my active subscription, who can I contact?
What does SafeToNet offer to me as a parent?
How can I download & install the SafeToNet app?
How can I set up a new account?
How many parent accounts can be added per subscription?
How many child devices can I add per account?
Why am I asked to provide my child’s details when creating an account?
How can I recover my password?
Can I log into my SafeToNet parent account from a different device?
How do I remove a child’s device from the parent account?
What is the Wellbeing feature?
What tools does the Wellbeing feature offer?
Can I see my child’s added emotions?
Can I use SafeToNet alongside with the native parental controls from Apple iOS and Android?
What is the Advice & Guidance section?
Does SafeToNet filter pictures and videos?
What does SafeToNet offer to me as a child?
What kind of content is the SafeToNet keyboard filtering?
Can my parents see the messages that I am sending and receiving?
Can I remove the app from my device?
Does SafeToNet filter text sent to me?
What is the Wellbeing feature?
How does the Emotions Diary work?
Can my parents see the content of my Emotions Diary?
Can I add multiple emotions per day?
What do the different colors in my Emotions Diary mean?
How can I add different emotions in one day?
How can I change the current emotion of the day?
How can I set a different time for the notifications?
Who could I reach out to simply talk or get advice?
What kind of content is the SafeToNet keyboard filtering?
What does the full access warning message mean on iOS?
Do you transmit anything I type?
What exactly is Full Access used for?
How can I allow full access to the SafeToNet keyboard?
Can I regenerate the QR code/Magic Link?
What do symbols on my dashboard mean?
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